About us

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Our history

Fix it Lab is the leading network of locally owned and operated IT service franchise offices. Founded in 1998, Fix it Lab has over 300 office locations across the world in 24 countries. Over the last 20 years, we have grown and evolved with the IT services industry to provide our customers with cutting-edge products and solutions which meet the unique needs of businesses and residential clients.

We are your one-stop company providing the highest quality computer services. Whatever the model of your device is or whatever needs to be fixed, we offer 100% guarantee on all our work. Our highly trained technicians can deal with your computer or any other gadget issues on time and within your budget.

Core values

  • Care for people

    We value each member of our team and provide them with a supportive work environment and a set of work-life benefits.

  • Work with passion

    We are passionate about everything we do. We always go the extra mile to guarantee exceptional customer service.

  • Focus on quality

    We pay much attention to the quality of our work to deliver the best services and satisfy our clients' expectations.

  • Teamwork

    We believe in teamwork. Thinking and working together, we merge our power to deal with any computer-related issue. 

With Fix It Lab you get a team of specialists who are:

- Fully committed;- Experienced;- Knowledgeable;- Approachable;- Professional;- Great at their job.

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Meet our team

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    Tom Nilsson

    Tom Nilsson has a Bachelor's Degree in Computer Information systems along with other certificates. He's been working in the professional IT industry for over 10 years and provides high-quality IT customer service. He is also a loving father of two little daughters, Mary and Jane.

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    Austin Robertson

    Austin has a degree in computer sciences and more than 10 years of IT experience working with small and large businesses. He joined Fix It Lab team in 2001 as a Service Desk Manager. Austin is responsible for providing white-glove support to executives.

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    Jason Owen

    Jason has more than 13 years of experience working as a consultant in IT service companies. At Fit It Lab, he is an operations manager responsible for daily company operations. He is also in charge of all projects no matter their complexity.

Need a professional computer repair? We are ready to help!

​Call us at +1 (234) 567 89 00 for an instant quote or fill in the form below.

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Address

6763 Kenzmann Ways Apt.
151, New York, NY, 10001

We are open

Every day 9 am – 9 pm